Follow the prompts given to you by the setup wizard. Double-click it to begin the installation. After downloading the file, navigate to your Downloads folder and locate the.
Run a Repair on the GlobalProtect client.
This issue applies to Windows 10 and Windows 7 users who have the GlobalProtect VPN client installed on their machine.
Steps to Download, Install and Run the GlobalProtect VPN Windows Client When clicking the Connect button, the GlobalProtect client gets hung in a loop that says 'Still Connecting'. We have a Palo case open but so far they haven't found anything that has worked, I found the thread below so it looks like others are seeing the same problem and it might be related to DNS. GlobalProtect: GlobalProtect is a software that resides on the end-users computer. We have tried fresh installs of GP and doing a reissue of the machine and client certs all give us the same behavior. Our GP setup has prelogin using a machine certificate and then login using client certificate along with usernname/password then MFA. We are running GP 5.1.6 but have also tried 5.2.5 and 5.2.6 with the same results. Enter in the Portal Address: tcvpn.tc., and click Connect. The client will ask for your portal address upon first open. Install the GlobalProtect VPN client, and run it.
We confirmed that after uninstalling the windows update GlobalProtect behavior returned to normal, however these windows updates have critical security patches so uninstalling them isn't a good option. Windows 32-bit Windows 64-bit Windows UWP Linux OSX Android App Download the file by clicking on the file name under the Download column.In this example, GlobalProtect Agent for Windows 64 bit is selected. Download the correct GlobalProtect VPN client version for your host machine ( Windows 32/64-bit ). After installing the April 2021 windows updates our GlobalProtect clients started having issues connecting where it would take several attempts to get connected normally seeing 3-4 connect then disconnect cycles before finally staying connected.